Booking an Appointment
Reception is open on weekdays from 8.00am to 6.15pm.
Appointments may be booked in advance, but each day some slots are reserved for emergency consultations only.
The phone line is closed between 1.15 and 2.15pm for administrative purposes.
You can also book your appointments online. Click here for more information.
We are able to send text messages to patients prior to their appointment. If you would like to receive these please let reception know your current mobile number and let them know you consent to receive messages.
Patients are generally seen at the surgery, but between the hours of 8.00am and 6.15pm patients may be seen at home if the doctor considers a home visit is necessary.
Please call the surgery as soon as possible if you believe a home visit to be necessary.
How to get the most from your appointment
Make a list of what you want to ask the GP
Write a list of things that you want to discuss with the GP in order of your priority. When you go into your consultation show the list to him/her so that he can decide what is important to deal with on this visit and to judge if any of your problems may be related to each other. Please bear in mind that it is not normally possible for your doctor to deal with more than two problems during one visit and that he may ask you to make another appointment to discuss anything not covered. Another reason for writing a list is that perhaps you find some problems embarrassing and private and therefore leave them until last, at which point time has run out.
Make sure you understand what the doctor is telling you
It’s a good idea to make notes if you think you might not remember what the doctor is telling you and ask him to explain clearly if there is something you don’t understand. If you need blood tests make a note of what they are – you can check more about blood tests if you have access to the internet on www.labtestsonline.com. If you telephone the surgery to book a test or to get a result it helps the receptionist if you can tell her what tests you are asking about.
If you might need to undress for an examination or roll up your sleeve for an injection or blood pressure test, please wear suitable clothing so that valuable time isn’t wasted while you undo elaborate zips, buttons and fastenings.
Take responsibility for your own health
Please telephone the surgery for results of any tests and if you need regular blood tests try to remember to book an appointment well in advance. Try to take your medication as advised by your doctor. If you have stopped taking any medication, please do not stockpile it – tell your pharmacist or GP why you no longer need it and ask them to remove it from your repeat prescription list. Wasted drugs cost the NHS huge amounts of money every year.
And finally … please be patient and nice to our extremely dedicated receptionists!
The receptionists are usually able to give test results on the phone, but please try to call after 2.30pm when the surgery is quieter. Please visit www.labtestsonline.com to find out more about test results.